About LRH-Homes

INTRODUCTION: At LRH-Homes, we have continued to maintain our strong sense of core values. Our primary objective has always been:

“to strive for excellence in providing an ethically sound, individualised, highest quality of nursing care for older people in a homely environment with the support of well trained and highly motivated staff”.

Having started in 1997 with one care home we have now successfully expanded to operate a number of homes across the South East of England. At the heart of this success has been the recruitment and development of similarly minded, hard working staff who share our goals and aspirations. We aim to nurture an environment of mutual respect and cooperation amongst all our staff to provide the highest possible level of care to our residents.

PHILOSOPHY OF CARE: The Regulatory Authorities recognise LRH-Homes as one of the foremost providers of care across the South East and our glowing Inspection Reports reflect the high levels of quality we are attaining as a company, not only meeting but exceeding Government set care standards. We achieve this by working in partnership with our stakeholders namely our residents, staff, suppliers and the authorities. We welcome and also actively seek feedback from all these stakeholders so we can continue to improve. Our Company is also fully committed to the implementation of quality systems. We regularly perform audits of our own performance and are currently working towards official recognition of this by applying for accreditation to ISO9000.

We are committed to providing an environment that feels as close to home as possible. We encourage individual expression through social and recreational activities. Nursing and medical care is of the highest professional standard, to meet the resident’s physical and psychological needs. We set realistic goals, based on an assessment of the resident’s residential ability using individual care plans and nursing audits to produce the best quality of life possible. We endeavour to develop trusting relationships between residents and staff. We respect people’s privacy and encourage independence. This enables us to accept responsibility for the resident’s safety, dignity and well being.

By introducing this Philosophy of Care we can offer the greatest support to our residents and be confident of the long-term success of our care homes.

OUR STAFF: At LRH-Homes we value each and every member of our staff. Each person working here is integral to the successful running of the organisation. We have always emphasised the importance of training staff and were proud this was officially recognised in 2004 with the receipt of the prestigious Investors in People award. We have a comprehensive training programme for all employees which covers statutory and mandatory training topics as well as personal development allowing staff to explore their own individual aims and objectives. We will continue to invest in our staff to ensure that everyone throughout the company is appropriately skilled and qualified to do their jobs and understands their value to the company. In addition we aim to provide a pleasant work environment where our staff feel supported and valued.

OUR FINANCE: We also recognise that the need for financial stability to allow us to continue to invest in the future. We remain committed to valuing our Creditors through timely settlement of their accounts as well as ensuring their compliance to our quality systems. We have a sympathetic and flexible approach to our Debtors who may need assistance with management of their finances.

FINALLY: Overall we believe that this strong sense of direction and philosophy enables us to provide an excellent and much needed service to our local community. Even then, each day we strive to do better than the last. As a dynamic and cohesive organisation with strong assets in terms of people and infrastructure we remain confident of the long term success of LRH-Homes.

Jag Grewal
Managing Director